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 M Gray Plumbing & Heating
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Updated -15/10/2007
Reg No's 5178 0292
We are a one man one apprentice firm, established in 1949. We are based in Kilmarnock but will travel to most places in Ayrshire. Being a small firm in numbers, you will always get personal attention ensuring you of a good service.
Most Plumbing problems ~ leaks ~ replacement ~ hot water tanks ~ storage tanks ~ fit washing machines ~ dish washers ~ outside taps ~ sink units ~water pumps ~ waste disposal units ~ taps ~ Vanity Units ~ ensuit bathrooms ~ shower rooms
Most Gas Central Heating problems ~ leaks ~ boiler replacements ~ boiler repairs (most) ~ gas fire installation and repair ~ water heaters ~ new gas hobs ~ pumps ~ time clocks ~ immersors ~ thermostatic Radiator Valves ~ landlord gas safety check
Hours that we work We work weekdays 08:00 till 16:00 hrs. Sorry but we do not do evening or weekend work. M.Gray Registered Plumbing and Heating Eng.Standard Set of Fair And Reasonable Conditions Between Firms and Customers1. Price(a) The price quoted is strictly net and is based on current costs of equipment, materials and labour.(b) Allowance has been made in the price for any old fittings and materials and these shall be removed by the contractor.(c) The tender may be accepted at any time within a period of thirty days from the date of tender and if not accepted within such a period shall lapse. In the event of the tender being accepted within such a period of thirty days, the contractor reserves the right to take account of any variations in the cost of equipment, materials or labour after a period of thirty days from the date of tender.(d) The contractor may make in certain circumstances an extra charge in respect of any period of time during which he is unable to proceed with the work on account of delays which have arisen through no fault of his.(e) The tender is based on work being done during normal working hours.(f) Unless otherwise stated the tender does not cover any work by other trades nor any statuary fees such as fees relating to planning permission or water regulations.(g) Any addition work or variation shall be charged on a time and material basis or be the subject of a separate tender.(h) Any defects or deficiencies found in an existing building or system which require to be attended to for a satisfactory completion of the tender work or to satisfy statuary requirements and not specifically referred to in the tender shall be the responsibility of the customer. If the customer arranges for any part or the whole of such work to be carried out by the contractor it shall be the subject of a separate tender or be charged as an extra on a time and material basis. In particular in the case of heating work, it shall be the responsibility of the customer to ensure that all existing flues are in good condition and where it is necessary for a flue liner to be used that the flue is free from obstruction and properly swept or cleaned before the insertion of the flue liner.(i) The contractor shall take every care during the carrying out of the work but the tender does not include renewing flooring or incidental redecoration subsequent upon the proper execution of the work. In particular the customer shall remove or be responsible for all floor coverings, including carpets and lino. Unless otherwise agreed the contractor shall lift and relay softwood tongued and grooved flooring as necessary. The contractor shall not be responsible for lifting and relaying hardwood flooring. Pipes or equipment which the Customer makes inaccessible are at the Customers risk. This includes laminate flooring and pipe boxing. If access is required to inaccessible pipes or equipment the Contractor has no liability for any damage done while gaining access, irrespective of the reason for access. 2. DrawingsUnless expressly otherwise stated, where drawing are submitted with this tender, they shall be demonstrative only and are not prepared to show specifically the type or precise position of construction or installation. 3. Terms of payment(a)Payment will be due on completion of the work and shall be made within 14 days of invoice.(b)Any progress payments which will become due are detailed in the tender. In addition to these, the contractor has the right to call for a progress payment in the event of delay to the work through no fault of his.(c)Interest at 15% per calendar month will be charged on overdue accounts. (a) Payment will be due on completion of the work and shall be made within 14 days of invoice. 4. Completion(a) The contractor shall make every effort to carry out the work within the period stipulated or if no period stated, within a reasonable time but shall not be responsible for any delay, loss or damage arising out of any cause beyond his control.(c) Because of changes in design or modification by the manufactures or lack of availability the contractor may not be able to supply the equipment originally specified. In such event, he shall be regarded as satisfactorily completing the contract if he supplies with the agreement of the customer a satisfactory and reasonable alternative item and the price adjusted accordingly. 5 Property in Materials All materials, appliances, plant, machinery and fitments or other goods to be installed or incorporated in the work which have been delivered to the site shall remain the property of the contractor until paid for by the customer. The Customer may supply equipment for installation by the Contractor by agreement. It is the Customers responsibility that such equipment is suitable, is available for installation and is undamaged. An extra charge may be made for extra time taken due to Customer supplied equipment which is difficult to install or is unsuitable, unavailable or damaged.6 Risks The contractor shall be responsible for equipment, materials and labour supplied by him during the course of the work, but shall not be liable to replace equipment already installed or re-do work already carried out by him which may have been destroyed, damaged or stolen in circumstances where he is not at fault. 7 General Guarantee In place of any conditions, guarantees or warranties imposed or implied by law, the contractor will make good any defects due to bad workmanship and repair or replace any defective materials or goods supplied provided that any defects are brought to his notice within twelve months of completion of the work, but:-(a) No responsibility is accepted for any drawings or designs prepared by persons other than the contractor or any suppliers and any extra work necessary caused by defects in the drawings or designs shall be charged as an extra under Clause 1 (h)(b)No liability is accepted for any loss of damage direct or indirect for any extra work entailed due to the apparatus being put into operation by the customer or at his request before it is handed over for beneficial use.(c)No liability is accepted for any defects in articles not manufactured by the contractor and the conditions of taking out, repairing and replacing such articles shall be in accordance with the guarantee of the manufacturer.(d)No liability is accepted for any consequential loss or damage caused directly or indirectly by any such defect. 8 Additional Guarantees Applicable to Consumer Sales As defined in Section 55 (7) of Sales of Goods Act 1893 as substituted by Supply of Goods (Implied Terms) Act 1973, Section 54.(1)The contractor guarantees that all goods and materials supplied by him if ordered by description and/or specification shall correspond to that description and/or specification.(2)The contractor guarantees that all goods and materials supplied by him will be of merchantable quality and reasonably fit for the particular purpose for which they are purchased. But this guarantee does not extend(a) to defects discoverable by examination when the goods were examined by the customer before supply or (b) to defects pointed out to the customer before supply or (c) where the customer does not rely or it is unreasonable for him to rely on the skill or judgement of the contractor. 9 Fair Trading Conciliation & Arbitration The contractor undertakes to adhere to the Industry's Code of Fair Trading, Conciliation & Arbitration. 10 The contractor will not be responsible for any Planning Permission or Building Warrant for any work he undertakes. Others must supply all fuel. |
24 Earlston Ave, Kilmarnock, East Ayrshire, Scotland. KA1 4SN 
Some of the things that we can do.
Some of the products that we fit
